I'd like to pick something up in a store. — No problem! Just select your desired pick up location at check out. Items take an average of 1-2 business days to arrive at the pick up location in addition to the shipment processing time of 1-3 days for most items and 2-10 days processing on custom or framed items. Not all items are sold in all stores. If you need something right away, please call the desired location. You can view our locations here.
I have a Gift Card and I want to use it online. — Of course! Please email us at email@example.com with a photo of your gift card or the 16 digit number to receive a code for online use. We understand this delays you a bit, but we want you to be able to use it online so we have to work a little magic first!
I have a Gift Card and I want to check the balance. — Give one of our stores a call 1-866-446-8690 ext 1,2, or 3 and they can check your balance.
I'd like something different on my custom flashcard than pictured. — For custom flashcards that vary other than the options provided, please call a framing store to find out if the option you'd like is possible. You can also email your question to us directly at firstname.lastname@example.org.
I'd like to order custom framing. — Always free framing consultations are available at our Chicago shops located in Andersonville and Lakeview. Please see our store locations page to find the the store that does custom framing near you. If you have an inquiry about framing and would like to submit it online, please use our contact form here.
I make this really cool thing and I want to show it to you! — You can send your print portfolio, catalog, or samples to any of our store locations and if your products feel like the right fit for our shops a buyer will contact you. You can also use the contact from located here. Please, do not message us through social media for this purpose. We won't get to see it that way!
I need help! SOS! What do I do?! — If you need help navigating or shopping our website you can email us at email@example.com or call us at 1-866-446-8690 ext. 4. Call hours vary and we will answer your inquiry as soon as we are able.
— If you have an issue with a product or store visit, please call the store location and speak with one of our associates. They will make sure your issue gets resolved and everyone is happy. We always ask that you give us a chance to resolve any issues that may arise before taking to Yelp or Facebook to let us know.