Shipping & Returns

SHIPPING

Please note: ALL ITEMS ARE NOT SOLD IN ALL BRICK & MORTAR STORE LOCATIONS. TO GUARANTEE AN ITEM IS AVAILABLE, PLEASE CALL THE STORE LOCATION.

HOLIDAY SHIPPING CUTOFFS • For delivery by Dec 24
DEC 15th | All custom made items: Pet Flashcards, States In Love, Custom Flashcards, Framed Art, Antiques, Ticket Boxes, Cork Boxes
DEC 18th | Gift Cards for Mail Delivery
DEC 20th | All other items
DEC 22nd | Gift Cards for Email Delivery

Most in-stock items ship within 1 to 3 business days. (Business Days: Mon-Fri)

•Framed pieces, ticket & cork boxes, custom items, flashcards, and antiques may take anywhere from 2 to 10 days processing time (Before shipment). Additional information can be found in the items description regarding processing time. If you need something faster, please contact us before placing the order and we will be happy to check if your order can be rushed.

•In-store pick up is available! Just select your location at check out. Pick up is currently available at the Andersonville store & Foursided Card + Gift in Lakeview, Chicago. In store pick up takes the same amount of processing time as noted above. If you need something same or next day, please call a store location.

•You will receive email updates on the processing of your order, add customerservice@foursided.com to ensure you don't miss anything!

•Please note that items ordered together may not be shipped out in the same package or on the same day, and occasionally items may be temporarily out-of-stock or back ordered. You will be alerted within 2 business days in either instance and will be provided an approximate date of shipment. Should any other unforeseen delay occur, you will be notified.

 
Flat Rate Shipping : We provide speedy shipping via USPS Priority Mail.
For orders $1-$49.99
$5 shipping
NEW! Orders over $50
FREE!

NEW: For orders of Greeting Cards Only — $2 shipping via USPS First Class Mail. If you select this tier of shipping for orders other than greeting cards your card will be charged automatically for the corresponding shipping tier according to your order price listed above. We offer this extra option only as an affordable service to card customers because we understand that paying $5 shipping for a $5 card stinks!

To redeem Free Shipping: For orders over $50 we offer free shipping via USPS Priority. At checkout, simply select FREE SHIPPING from the shipping service drop down menu. If you need your items faster, you may chose to pay for faster service. If there is no free shipping option in the menu please press "recalculate" or add more to your cart to meet the minimum of $50 before tax.

Returns & Exchanges

Items can be returned or exchanged within 30 days of delivery. All returns are for STORE CREDIT ONLY. We do not offer cash, credit, or original tender returns.

If an item is damaged in shipping, we will request documentation of the damaged item and will provide a replacement thereafter. Please email customerservice@foursided.com about any issues you may have with your order. We will do out best to make it right!

Please inspect all merchandise within 30 days, as we are unable to accept any returns or damage claims beyond this time.

All returned items must be returned in the original packaging and in new condition. Large wrap sheets or pints/paper products are dinged easily if not packaged carefully. We will be unable to accept these returns due to improper care.

Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer, unless the return shipment is to replace a damaged item. You will be provided with a label for damaged returns.

Gift Cards are final sale.

Shipping
To return your product, you should mail your product to: Foursided, Attn: Customer Care, 2958 N Clark St, Chicago, Illinois, US, 60657

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We want to make sure you love your purchase! If you have any concerns or questions please contact us via email. We love to hear any feedback!